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Dee Why Salty Surf School Privacy Policy

Dee Why Salty Surf School (referred to as “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you interact with our services, including our website, surf lessons, and school programs.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we may collect include:

  • Contact Information: Name, phone number, email address, and postal address.
  • Personal Information: Age, medical conditions relevant to surf lessons, emergency contact information.
  • Payment Information: Payment details for lesson fees, school programs, and other services.
  • Usage Data: Information about how you interact with our website, such as IP address, device information, and browsing activity.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and manage our surf lessons, school programs, and customer service.
  • To communicate with you about bookings, cancellations, or changes to scheduled lessons.
  • To process payments and manage billing.
  • To improve our services and website experience.
  • To ensure the safety and well-being of our clients and staff.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information:

  • With Service Providers: We may share information with third-party vendors who help us with various aspects of our business, such as payment processing or email communications.
  • For Legal Reasons: We may share information if required to comply with legal obligations, such as responding to law enforcement requests or to protect our rights, privacy, safety, or property.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no data transmission or storage system is guaranteed to be completely secure, and we cannot ensure the security of information transmitted to or from our website.

5. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request that we correct or update your information.
  • Request that we delete your information, subject to any legal obligations we may have to retain it.

To exercise these rights, please contact us at [contact email].

6. Children’s Privacy

We are committed to protecting the privacy of children. Our surf lessons and programs are designed for individuals of all ages, but we require parental consent for any children under 13 who participate in our programs. We do not knowingly collect personal information from children without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: